COVID-19 Protocols

Updated 02/28/2022

On this page:

  1. Massage Geeks Office Protocols

  2. Client Protocols

  3. Revised Cancellation Policy

The situation with COVID-19 is evolving and changing on a daily basis. We will do our best to provide the safest environment possible following the recommendations of the Center for Disease Control, the World Health Organization, and OSHA.

Out of consideration for the health of our clients and staff, Massage Geeks is implementing the policies and protocol listed below. 

Massage Geeks employees and office environment:

  • Sickness Policy: Employees experiencing any symptoms of illness will not be permitted to work. We ask for your understanding if we need to reschedule you due to a therapist's illness.

  • Vaccinations: All Massage Geeks massage therapists are fully vaccinated and boosted.

  • Masks: All employees must wear a mask while performing a massage.

  • Extended time between sessions to allow for more sanitization/cleaning procedures. 

  • HEPA filters in each treatment room. The air is circulated and filtered 8-10 times per hour.

  • MERV-13 air filter in HVAC system. EPA.gov reports that these air filters are useful in removing COVID aerosols during air filtration.

  • Sanitizing all equipment, chairs, and tables used by employees and patrons between each client visit. Massage Geeks has always adhered to strict sanitization protocols in office.

Client protocols:

Updated Mask Policy: Please check the CDC website to see the levels in Cobb and Cherokee County.

 

RED: Masks will be required at all times in Massage Geeks, except when face-down on the table.

YELLOW: Masks are recommended, but optional.

GREEN: No masking requirements.

Note: Massage Geeks reserves the right to require a mask during treatment or to reschedule your appointment if you are evidencing any symptoms of illness.  

 

The client protocols are designed to ensure the safety of everyone who enters the Massage Geeks office. They are required for service. If you do not think you feel comfortable adhering to these protocols, we look forward to serving you in the future when the COVID-19 crisis has passed.

Revised Cancellation/Rescheduling Policy:

  • 24 Hour Window: If you or someone in your household is sick, you may cancel or reschedule your appointment at any time. A $35 charge will apply if this is done within 24 hours of your appointment time. The charge will be credited to your account and will be applied to your next/rescheduled appointment. 

  • No-shows: No-shows will be charged the full amount for the missed appointment. 

  • If You Feel Unwell, aka "It's Just Allergies": If you arrive at the Massage Geeks office feeling unwell or with "allergies" that include symptoms of a fever, a cough, sinus congestion, or shortness or breath, you will be sent home. You will be charged the full appointment amount. We regret the inconvenience, but we must do what we can to discourage possible transmission. If you are evidencing ANY symptoms of illness, we recommend that you reschedule your appointment.